"Customer service is not a department. It’s a philosophy to be embraced by every department’’
This Department Entails
- Supports customers by providing helpful information, answering questions and responding to complaints.
- Helps to ensure that customers are satisfied with products, services and features.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Knowing our products inside and out so that you can answer questions.
- Acknowledging and resolving customer complaints
Customers speak directly to customer support representative over the phone. For inbound calls, an IVR (Integrated Voice Response) can be programmed to route captured calls in a variety of ways with the potential goal of the quickest resolution of a customer’s request/ problem. Outbound calls are calls made to customers from the call center to give or take the information.
Become a Member Of Our Team
You are eligible to apply on the basis of following criteria’s:
- A candidate must have an excellent proficiency in English Language.
- He/ She must be willing to work in Night Shift
- Qualification: above matriculation is eligible to apply.
- Experience: Not Mandatory.
- A candidate must have their own transportation.